SiteSeer Technologies Expands Support Team to Enhance the User Experience

Posted by Lance Blick on Mar 20, 2023 9:00:00 AM

BOISE, ID (PRWEB) MARCH 20, 2023 | SiteSeer Technologies is pleased to announce the expansion of its software support team. 

Since January 1, 2023, SiteSeer has added both technical support and customer success specialists. These new team members will support SiteSeer users with all requests, from answering simple questions about how to best use the software or quickly troubleshoot any problems, to customizing reports or maps or handling other more technical needs. 

Danielle Yanskey, CEO of SiteSeer, says that this hiring is in direct response to the company’s growth and desire to distinguish itself in the marketplace among site selection and market research software companies. “Today’s retailers do not make decisions in a vacuum, and they employ tools like SiteSeer to help them make data-driven location decisions,” she says. “We have heard the call for quality tools and data at a price that even growing retailers can afford, and we have also heard firsthand how important it is to have software support when needed.” 

Yanskey adds that the evolving retail landscape of the past few years has influenced many decision makers to embrace the idea of improving their site selection decision-making processes. “SiteSeer is a powerful tool that is easy to use and most importantly, helps those tasked with making decisions about where to open their next store or location choose the very best ones,” she says. “Our leadership team has been in this industry for 35 years. We know the questions that our users are trying to answer. We are staffing up at SiteSeer to ensure we can continue to offer superior service to the clients who entrust us with their business.” 

Launched in 2016 by the founders of ROIC analytics and x-span results, a consulting firm for grocery in specialty retailers seeking actionable market intelligence, SiteSeer is the creator of SiteSeer Professional site selection software and Void Analysis Pro, a tool to identify the best tenants for available real estate in shopping centers. To learn more about SiteSeer and schedule a demo, visit www.siteseer.com 

ABOUT SITESEER TECHNOLOGIES

SiteSeer Technologies, LLC, provides a suite of software, professional services, consulting and support for site selection and market analysis. Its flagship Software-as-a-Service, SiteSeer Professional, is a web-based analytics platform that helps businesses make data-driven location decisions with features and tools that include mapping, trade area analysis, demographics, customer analytics, custom reporting, analytics, model building, hot spots, site scorecards and predictive modeling tools. The SiteSeer Professional product suite also includes a real estate analytics tool (Void Analysis Pro with Retail match and Match Score) and a territory management tool (Automated Territory Optimization Model (ATOM)). Learn more at www.siteseer.com.

 

Topics: Site Selection Software, Commercial Real Estate Analysis Software, Customer Support

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