Ever been to your favorite coffee shop or clothing store during what seems to be a rush and they have one cashier and one frantic employee trying to do everything else?
Next month, the SiteSeer team is on the road! We’ll be at ICSC@Western in San Diego at the San Diego Convention Center September 28-30, 2022, and we’d love to meet you!
Franchise planning is an important part of growing a successful franchise. Very few businesses that start out as a single store or location think long term about franchise expansion. It’s easier to take opportunities when they arise. That said, long term, this can leave potential revenue on the table, and when you do start to expand (and franchise), lead to unbalanced territories and unhappy franchisees.
If you’ve read about the importance of customer service, you’ve probably heard that making customers feel valued and heard is good for much more than just your brand—it’s critical to your bottom line. We've talked before about the cost of a bad location. How about the cost of losing a customer?
Today’s consumer is used to being able to shop any way they like: from their phone or computer or in person at a brick-and-mortar store. Now, they are even accustomed to buying online and picking up (or buying online and driving up to pick up).
As you probably know already, the SiteSeer leadership team brings extensive experience in grocery retail, with several of us having worked in retail research for one of the nation’s large grocery chains for decades. And we continue to work with numerous grocer retailers so we’re always interested in what’s happening in the world of grocery.
The SiteSeer team just returned from ICSC 2022 in Las Vegas this week and what a great experience after two years of virtual conferences. We enjoyed seeing longtime colleagues and clients and getting to know so many new people too. Thanks to everyone who came by to learn more about our suite of site selection and market analysis tools!