Has Your Customer Changed During COVID-19, and What Should You Do About It?

Posted by Sam Lowder on Jul 23, 2020 5:30:00 AM

The COVID-19 pandemic has changed just about every business, and while some are struggling because their target customers have different needs and buying habits now – whether by choice or due to government mandates, others are experiencing inflated sales because the product or service they provide has become more important to buyers than ever before (we’re looking at you, grocery stores).

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Topics: Retail Industry, Restaurant Industry, Customer Analysis, Coronavirus

Expanding Your Retail Chain When Changing Format Types

Posted by Sam Lowder on Feb 13, 2020 4:00:00 PM

There are times that it makes good sense for a chain business to expand, and there are times it makes sense for that chain business to expand in a different way than they have in the past (to better reach customers).

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Topics: Retail Data Analysis, Smart Retail Growth, Retail Industry, Customer Analysis